NHS Direct and NHS 111


Support line


What it does

This NHS service is here to provide you with help and support whenever you need health advice and information. The phone line is open 24 hours a day, 365 days a year. 

Over the next few months the 0845 4647 service is being replaced by NHS 111 in England. You should call the NHS 111 service if you need medical help fast, but it's not a 999 emergency.

You will be assessed, given advice and directed straight away to the local service that can help you next. Calls to NHS 111 are free from landlines and mobile phones.



Contact details

Telephone: 0845 4647 or 111 depending on your area. See website for details.